Business Voice Services

Business phone services designed for today’s economy. M2 provides a robust suite of voice options: with flexible terms, unrivaled reliability, industry-leading security, and straightforward billing, you’re a few clicks away from crystal-clear calls. Contact us today to discuss how we can transform your operations with our business voice solutions.

Communications Done Right

Crystal Clear

Whether you’re using our hardware, your own, or a Softphone—we’ll deliver fuller, clearer, HD audio. 

Flexible Terms

With month-to-month agreements available, you can have internet on your terms.

Service and Support

We’ll never charge for a service call, and you’ll get 24/7/365 support from expert, local technicians—even on holidays! 

Advanced Features

State-of-the-art integrations designed to empower teams of any size—no matter where they are. See our feature list below.


Industry-leading SLAs available—with a 99.99% uptime guarantee, your team will always remain connected.

Install Times

Get voice services installed in as few as five business days, with appointments to fit your schedule. 

We’re Built Differently: Here’s Where M2’s Network Shines

Your voice provider is only as good as their network—and that’s where M2 really shines. We’ve instituted end-to-end security measures covering both the physical and digital facets of business voice, here are just a handful:

  • Controlled climate spaces, with multiple security checkpoints required to access the hardware.
  • Geo-redundant points of presence, designed strategically to diminish service interruptions or data loss due to natural disasters.
  • 24/7/365 network monitoring by best-in-class software and on engineers on standby.
  • Robust session border controllers (SBCs) spread out geographically.
  • IP access lists, and international fraud prevention and mitigation.

Our network is HIPAA and PCI compliant, and the M2 team is trained quarterly on new advances in business voice technology, and annually in voice security and protection.

Contact us today to learn how M2 can transform your communications.

Hosted Voice Services by M2

M2’s Hosted PBX services pair reliability and security, with the modern features your business needs to perform its best. With a data-driven, easy-to-use dashboard for clients to leverage, you’ll also have predictable monthly costs: unlimited local and long distance calling, with competitive international rates.

Where other providers offer confusion and fragmentation, M2 delivers a streamlined cloud-based suite of services. Our UCaaS (Unified Communications as a Service) platform supports both desk and softphones, and we can provide your team with the hardware they need, too.

New phone numbers can be provisioned in as little as 24 hours, and our team will facilitate any porting that may be required when you choose M2 as your business voice provider.

With reliable, HD audio backed by an SLA of up to 99.999% uptime, and 24/7/365 support from expert, local technicians—know that your business is in good hands.

Hosted Voice Features

M2’s business voice solutions go further than just top-tier service and support. Our best-in-class Hosted PBX offers:

  • Local, long distance and international calling
  • Keep your existing telephone numbers
  • Automated Attendant
  • Customized Music-on-Hold
  • Extensions or DIDs on a per-user basis
  • Employee Directory
  • Voicemail
  • Message Waiting Lights
  • Do Not Disturb
  • Ring Groups
  • Conferencing
  • Call Routing to Mobile Phone
  • Voicemail to Email + Voicemail Transcription
  • Call Recording
  • Call Center Functionality
  • User Dashboard
  • SoftPhone Support
  • Operator Console
  • Mobile Application that makes any mobile device a true PBX Extension
  • Fax Support from traditional fax machines, desktops or mobile phones
  • Business SMS

Business Voice FAQs

How fast can I have M2’s hosted voice services installed?

Our account representatives will guide you through the process of getting connected. Numbers can be provisioned in as short as 24 hours, whereas porting existing numbers can take two weeks. Whether you’re switching from another provider, or installing a brand new communications suite, we’ll have you up and running in no time!

What’s provided in the monthly price when I sign up for Business Voice?

You can refer to our voice features here.

Do you offer residential voice services?

Yes, we do. Contact us today to discuss what options are available at your address.

Do you charge for maintenance and service calls?

Uptime and incredible service are paramount at M2. We never charge for service calls or regular maintenance—unlike the majority of providers on the market.